About Us
For over three decades, Resources and Supports International has been a guiding light in the world of Human Service Agencies, offering comprehensive business consultation services to various sectors, including IDD providers, Home Health Agencies, Pediatric Care Facilities, and Adult Day Cares. Established more than 35 years ago, our founder, Tonya Fox, embarked on a journey to empower professionals and entrepreneurs interested in becoming Medicaid providers in their respective states or jurisdictions as well as improve quality in existing agencies.
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Our
Services
At Resources and Supports International, we have evolved into a full-fledged business concierge, dedicated to supporting you at every stage of your journey. Whether you are just starting your venture or need assistance with existing operations, we are your dedicated partners for success.
Our
Services
01
Medicaid Provider Services
Our core mission is to assist individuals and organizations in becoming Medicaid providers. We understand that navigating the complex process of Medicaid application can be overwhelming. This is why we offer personalized guidance to help you smoothly traverse the application process. Our services include tailoring your policies and procedures, obtaining Federal Employer Identification Numbers (FEIN), acquiring necessary business licenses, and assisting with the filing of articles of incorporation. We go the extra mile to help you scout suitable sites and facilities to establish your operation, ensuring you have a strong foundation to start your journey as a Medicaid provider.
Our
Services
02
Quality Assurance and Improvement
Quality is at the heart of our services. For organizations already in operation, we provide unwavering support in all aspects of Quality Assurance and Quality Improvement. Our dedicated team, armed with decades of experience, provides non-judgmental support by physically spending time on the ground in your facilities. We observe, review your systems, and develop an action plan aimed at enhancing the quality and safety measures in place.
We take immense pride in helping organizations that may find themselves on a Plan of Improvement from their state agency, assisting them in improving and passing certification requirements to ensure they continue to provide exceptional services. In fact, we've even been part of the journey for agencies that received a two-year certification on their first audit, a significant accomplishment given the common deficiencies new companies face in their initial stages.
Our Team
Our team comprises accomplished professionals who are dedicated to guiding and supporting individuals and organizations in the healthcare sector. Tonya Fox, brings over 35 years of experience and is pursuing a Ph.D. in Organizational Leadership. Destyny Martinez, holds a Master's degree and excels in QI systems, while Dawn James, our Chief Administrative Officer, ensures efficiency and innovation in our projects. Together, they drive our mission to empower and enhance excellence in healthcare services.
Tonya Fox, Ph.D Candidate in Organizational Leadership
Destyny Martinez, M.S. Management and Leadership
Dawn James, Cheif Administrative Officer
Phone Number
(443) 813-9800
Email Address
info@globalrs.org